Troubleshooting

Click "Forgot Password" on the login page and enter your email. You'll receive a reset link within minutes. Check your spam folder if you don't see it.

• Make sure pop-ups are enabled in your browser
• Clear your browser cache and cookies
• Try using an incognito/private window
• Ensure you're using the same Google account you registered with

• Check your internet connection on both devices
• Pull down to refresh on mobile, or reload the page on desktop
• Make sure you're logged into the same account
• Try logging out and back in

When you lose connection, ChillPig shows an offline banner — and it means it: changes made while offline won't sync. Once you're back online, pull down to refresh and re-add anything that didn't stick. For shopping trips in dead-zone stores, load the list before you walk in.

That's on purpose! Category order and collapse state are remembered per device, so everyone sharing a list can arrange it their own way — your store order on your phone, their store order on theirs. Drag the grip handles on each device to set that device's layout.

• Close unused browser tabs or apps
• Clear browser cache (Settings → Clear browsing data)
• Try a different browser (Chrome, Firefox, Safari)
• Restart your device

• Make sure you've granted microphone permissions
• Check that your microphone is working in other apps
• Speak clearly in a quiet environment
• Try refreshing the page and re-enabling voice

Honest answer: deletion is permanent, so build the habit of archiving lists instead — archived lists can be restored anytime from your lists screen. For item-level slips, use undo right after an edit. And for lists you'd genuinely hate to lose, export them to a file now and then; import brings a copy back in seconds. 🐷