Last Updated: January 27, 2025
At ChillPig, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our shopping list application.
1. Information We Collect
1.1 Personal Information
When you create an account with ChillPig, we collect:
- Account Information: Username, email address, first name, and last name
- Profile Information: Any additional information you choose to provide in your profile
- Authentication Data: Encrypted password and session information
- Username Validation Data: We may temporarily store attempted usernames during the registration process to provide real-time validation feedback
1.2 Shopping List Data
We store the shopping lists you create, including:
- List names and descriptions
- Items and quantities
- Categories and organization
- Completion status and timestamps
- Sharing settings and permissions
1.3 Usage Information
We automatically collect certain information about your use of ChillPig:
- Device information (browser type, operating system)
- Usage patterns and feature interactions
- IP address and general location data
- Voice command data (if you use voice features)
2. How We Use Your Information
We use your information to:
- Provide and maintain the ChillPig service
- Process your shopping lists and sync them across devices
- Enable real-time collaboration features
- Improve our voice recognition and categorization features
- Send you important service updates and notifications
- Provide customer support
- Analyze usage patterns to improve our service
- Ensure security and prevent fraud
- Validate usernames in real-time to ensure compliance with our username requirements
- Maintain our reserved username database to prevent confusion and protect intellectual property
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
3.1 With Your Consent
When you explicitly choose to share a shopping list with others, we will share the list data with the people you've invited.
3.2 Service Providers
We may share information with trusted third-party service providers who help us operate our service, such as:
- Cloud hosting providers
- Voice recognition services (OpenAI)
- Email delivery services
- Analytics providers
3.3 Legal Requirements
We may disclose your information if required by law or to protect our rights, property, or safety.
4. Account Management and Data Retention
4.1 Account Management
We may manage your account and data in the following ways:
- Username Changes: We may change your username if it violates our terms or causes confusion
- Account Suspension: We may temporarily suspend your account for policy violations
- Account Termination: We may permanently terminate your account for serious violations
- Data Removal: We may remove content that violates our terms or applicable laws
4.2 Data Retention
We retain your information for as long as your account is active or as needed to provide our services. We may retain certain information longer for:
- Legal compliance requirements
- Dispute resolution
- Security and fraud prevention
- Service improvement and analytics
4.3 Account Deletion
When you delete your account, we will:
- Remove your personal information from our active systems
- Delete your shopping lists and associated data
- Retain certain information as required by law or for legitimate business purposes
- Complete the deletion process within 30 days of your request
5. Data Security
We implement appropriate security measures to protect your information:
- All data is encrypted in transit and at rest
- Passwords are hashed using industry-standard methods
- Regular security audits and updates
- Access controls and authentication requirements
- Secure data centers with physical security measures
5. Data Retention
We retain your information for as long as your account is active or as needed to provide our services. You can delete your account and all associated data at any time through your account settings.
6. Your Rights
You have the right to:
- Access: Request a copy of your personal information
- Correct: Update or correct your information
- Delete: Delete your account and associated data
- Portability: Export your shopping list data
- Opt-out: Unsubscribe from marketing communications
7. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your login status
- Store your preferences
- Analyze usage patterns
- Improve our service
You can control cookie settings through your browser preferences.
8. Children's Privacy
ChillPig is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.